Privacy Policy
Introduction
We at joycetower.ie respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002 and the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we handle any personal data you provide to us while visiting this website.
By using this website, you accept the terms of this Privacy Policy.
External links to other websites are clearly identifiable as such, and we are not responsible for the content or privacy practices of those sites.
Types of Information Collected
We collect two types of information:
Personal Data
This is information that identifies you or can be used to identify or contact you. It may include:
Name
Email address
Telephone number
Payment details (processed securely by our ticketing or donation providers)
Any information you supply when subscribing to our mailing list or making a booking
Personal data is only collected when you voluntarily provide it — for example, when subscribing to our mailing list, purchasing tickets through Ticket Tailor, or contacting us directly by email.
Non-Personal Data
We collect statistical information on an aggregate basis to help us understand general website usage. This may include:
Browser type and device
Pages visited and referring websites
Approximate geographic region (country level only)
General usage patterns
This information is anonymised and cannot be used to identify you personally.
How We Use Your Information
Personal Data
We may use personal data you provide for the following purposes:
Managing ticket bookings through Ticket Tailor
Sending updates or newsletters through Mailchimp (only if you have opted in)
Responding to enquiries received directly by email
Processing donations where applicable
Non-Personal Data
We use non-personal data to:
Understand how visitors use the website
Improve layout, navigation and content
Ensure the website performs correctly across devices
Cookies and Analytics
We use Plausible Analytics, a privacy-focused, cookieless analytics service.
Plausible does not store personal data, does not use cookies and does not track visitors across websites. It provides only aggregated, anonymous statistics that help us understand site usage and improve our content.
No cookies are set when you browse joycetower.ie.
Some third-party services may set functional cookies only when you choose to interact with them (for example, when opening the Ticket Tailor booking popup). These are necessary for the service to operate and are not used for tracking or advertising.
Cookies are small text files stored on your device to help the site function properly and to collect limited analytical information. You can disable cookies in your browser settings if you prefer not to share this information.
Third-Party Services
We use a small number of trusted third-party services to support the running of this website:
Plausible Analytics
Used for anonymous, cookieless website statistics.
Ticket Tailor
Used for ticket sales and event management. Ticket Tailor loads only when you click “Book Now” and may set functional cookies required to complete the purchase process.
Mailchimp
Used to manage mailing list subscriptions. We use a simple HTML signup form that does not set cookies or load Mailchimp tracking scripts on our pages.
Mapbox GL JS
Used to display an interactive map on our site. Mapbox GL JS 3.2.0 does not set cookies on your device.
Kirby CMS
Used for website content management. Kirby may set an essential session cookie only for administrators logging into the CMS. This is not used on public pages.
Each provider has its own GDPR-compliant privacy policy. They process only the data necessary to deliver their services and do not use your information for their own independent purposes.
Data Security
Your personal data is stored securely and accessed only by authorised personnel when necessary.
While we take reasonable precautions to protect information, the transmission of data over the Internet cannot be guaranteed to be completely secure.
Your Rights
Under data protection law, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to receive communications at any time
Restrict or object to certain types of processing
To exercise these rights, please contact us using the details provided on the website
Changes to This Policy
Any updates to this Privacy Policy will be published on this page.
If we make significant changes to how we use your personal data, we will take reasonable steps to notify you.
Governing Law
This Privacy Policy is governed by the laws of Ireland, and any disputes arising from it are subject to the jurisdiction of the Irish courts.
